Project Scheduling

A project at Whitehouse Floors could be considered the process of getting a job, to actually completing the job. This circuit is different yet similar for each project. A single project starts with scheduling an appointment with the customer to actually go out to their homes and measure the rooms they are considering having re-done. At that time measurements are taken and then brought back to the office. The customers’ information and job specifications are put into the system, QuickBooks, and then either e-mailed, mailed, or delivered to the customer. Once the customer approves the quote, a 50% deposit is taken, along with the signing of the contract. At this point any material which needs to be ordered for the specific job is ordered. Once ordered, an estimated time of arrival is given and this date is used to schedule the work to actually take place. Once a date is arranged with the customer and the installers, a work order is faxed to the proper installer and the customer’s job is put on our calendar. A day or two before the work is scheduled to take place, the installer is contacted for a time they are expected to arrive on the site and the customer is given notice as to when to expect the workers. Once the job is in progress the owner of Whitehouse Floors, Tim Ryan, oversees all work taking place to ensure the job is going smoothly and up to the customers high standards. At the completion of the project, the balance of the invoice will be taken and the project is then complete.
Whitehouse Floors does not use Gantt charts in the physical form. However, we cannot start the job without the material, or order any material for a job without a 50% deposit. Therefore in some way, Whitehouse Floors LLC does use Gantt charts, however, they are more of a known process then actually written out. If Whitehouse Floors were to start using Gantt charts, however, training new employees would be much easier. This way employees who are new to these projects can actually see how things run from start to finish. This could save time in the long run, because the project scheduling would be clearly shown. Whitehouse Floors should strongly consider this because overall it could be extremely helpful in completely understanding the way things run.